Provide to your Customers a Web Link to your Ticketing Portal and they can open ticket, write the precise details of the problem filling in your module of request of assistance and receive alerts via email of new requests.

With the functions of customization of the Ticket portal, you can offer your Customers an experience of support that seems an extension of your website. Based on an easy and simplified User interface, all Customers can use it, even those less used to surfing the net.